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Case Study · Scotland · 5 Units · 2024

£104K to £190K+

Annualised. In 9 months. Without dropping below 4.97 stars.

Five units in the Scottish Highlands. Underperforming at 34% occupancy with 79 reviews accumulated over two years. This is exactly what changed.

Portfolio Performance · Before and After · Harvy Pinder-Sellings · Summit Stay Group
Highland Portfolio · Fort William, Scotland
5-unit STR portfolio · Engagement period: 9 months · Full year 2024 comparison
38%
Revenue Growth
£104K to £190K+ annualised
+19pt
Occupancy
34% to 53% in 9 months
82
Reviews · 9 Months
vs 79 over prior 2 years
4.97★
Average Rating
All 5 units · Guest Favourite
KAYAK Certificate of Excellence
Awarded to the top 3% of stays in the United Kingdom · Highland Portfolio
Before — What We Inherited
Outdated photos — not representing the property quality
Weak listing titles — missing location keywords and USP
Spread across multiple booking platforms — diluting performance
Pricing not built around local demand — flat calendar all year
79 reviews across 2+ years of hosting
34% occupancy — below the Highland benchmark
After — The Summit Stay Methodology
Re-shot every property — photos rebuilt to convert
Rewrote every listing title — location, USP, search terms
Pulled off multiple platforms — focused single-channel strategy
Built pricing around area demand and booking behaviour
82 reviews in 9 months — 1.9x prior 2-year total
£190K+ annualised — 38% revenue growth, standards maintained
"In 2 years before me — 79 reviews. In 9 months with me — 82. Think about that. Revenue grew 38% without dropping standards once. 5 units. All sitting at 4.97–5.0 stars. All Guest Favourites."
— Harvy Pinder-Sellings · Summit Stay Group · Scotland Portfolio · 2024

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Harvy Pinder-Sellings
Founder · Summit Stay Group · STR Performance Consultancy · United Kingdom
5-Unit Portfolio · Scotland38% Revenue Growth4.97 MaintainedGuest Favourite x5
I didn't come from consultancy. I came from the operations. I grew revenue by 38% in 9 months maintaining 4.97-5.0 ratings. This is not a SaaS dashboard. This is a consultant's methodology automated.